Copyright © Company Name. All Rights Reserved.

Use of Cookies" on our web site - in line with our “privacy policy”, we do not use "tracking cookies" to monitor any activity on our websites although "session cookies" are now an essential part of your purchasing process when you use the "checkout facility" of the web-shop. Session cookies are normally deleted when you close your web browser. PayPal use cookies in processing your payment. Please check PayPal’s individual privacy or "use of cookies" policy if you have any concerns as Minerelle has no control over them.

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Welcome to Minerelle.co.uk

Minerelle,

34 Rosemount Avenue

Kirkcaldy

Fife KY2 6SR


Phone: 01592 640917

Mobile: 07770 542688

E-mail:office@minerelle.co.uk  

Thank you for using our website!


Should you require any advice or help with any aspect of solid surface installation, maintenance and or repair, please use the enquiry form above.


We value your privacy and as such we will never pass on any information that you may divulge to us. We updated our privacy policy to reflect some changes to GDPR.


Please see our privacy policy for more details.

Minerelle.co.uk - Your Rights

The rights provided by European legislation (E-commerce Directive and Consumer Contracts Regulations) are the minimum level of protection you can expect from minerelle.co.uk.

We believe that our website provides you with all the information about what it is you want to buy, and that our contact details are easily available for you to find.

"Cooling off" period

You have the right to a 14 calendar day cooling-off period in your online transactions.

This 14 calendar day cooling-off period will begin the day after the goods are delivered and means that you can cancel for any reason.

Your cancellation does not need to be in writing, but needs to be a clear statement of your wish to cancel.

Please see our terms and conditions of sale for more information.

You will have to pay the return postage costs. Upon return, we will provide a refund to you with 14 days but may be entitled to deduct money if the goods show signs of unreasonable use.

If you cancel, any ancillary contracts such as warranties etc. are automatically cancelled.

Delivery

When you place an order we expect to have the goods delivered or available for collection within 1 week.

In the event of any unforeseen circumstance or holiday periods, we will advise of alternative time-scales for collection and or delivery.

All goods will be delivered within 30 days of placing the order, unless you have agreed on an alternative delivery date.

Company location

When shopping online it is always important to know who you are dealing with and just because a website has a .co.uk address, this does not automatically mean the trader is based in the UK.

Neither does a UK call centre telephone number mean that the trader is necessarily based in the UK.

When you are using our website we make clear as to where we are based with all available details, names and contact numbers freely shown.

If you are looking at alternative options to what we offer and the address is difficult to find, ask yourself why?

Pre contract information

All online order are labelled with 'add to cart'

In line with European legislation, the price quoted on all of our products is the final price you will pay.

We do not ask you to acknowledge that you have read through and understood our terms and conditions (normally by the ticking of a box), however would always recommend that you do look at these.

It is always in your interest to make sure you read through them and if there is something you're not happy with or do not understand, please contact us to seek further advice or clarification.